Free cancellation up to 24 hours before the tour start time for a full refund. Cancellations made less than 24 hours in advance are non-refundable. In case of bad weather, we will offer to reschedule or provide a full refund.

We recommend comfortable walking shoes, weather-appropriate clothing, sunscreen in summer, and a valid ID or passport (required for Swiss border crossings on Lugano tours). Bring some cash for personal purchases, though most places accept cards.

Wine tours include tastings and light snacks. Lake Como tours do not include meals, but we make stops where you can purchase food. Your guide will recommend the best local spots for authentic Italian cuisine at reasonable prices.

Our small group tours have a maximum of 12-19 people, depending on the tour. This ensures a more personal experience and allows our guides to give everyone individual attention. Private tours are also available for a more exclusive experience.

Tours run rain or shine — Northern Italy is beautiful in any weather! However, in case of severe weather conditions that affect safety or transportation, we will contact you to reschedule or offer a full refund.

Yes! Lake Como and city tours are family-friendly. Wine tours are best suited for adults, though children can join — they just won't participate in tastings. Contact us for specific recommendations based on your children's ages.

Absolutely! Private tours can be customized to your interests and schedule. You'll have a dedicated guide and vehicle just for your group. Contact us for pricing and availability.